Privacy Statement
The Friends of South Norwood Lakes is a small, volunteer-run community group. We respect your privacy and commit to keeping your data safe and private. This document explains what data we collect and how we use it.
1. What Information We Collect and Why
We collect and use your data only for essential, transparent purposes related to running our group:
Email Address & Name (Supporter List)
To send you non-commercial updates, event invitations, and volunteering opportunities related to the Lakes and our group activities.
Donation Records (via third-party services)
To securely process your payment, provide donation confirmation, and for our own financial record-keeping (required by law).
Website Usage Data (Cookies/Analytics)
To understand how people use our website so we can improve the site experience (e.g., checking which pages are popular).
2. Who We Share Data With
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We never sell your personal data.
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We only share your information with trusted third-party providers who help us operate:
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Email Service Provider: To send our group updates securely (ensuring email addresses are protected).
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Donation Platform: To securely process your payment transactions.
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Note: We are not responsible for the privacy practices of third-party websites or platforms, so please review their policies when making a donation.
3. How We Keep It Safe
We take reasonable steps to protect your data, including storing electronic lists in secure, password-protected files and using reputable, compliant external services. We limit access to your data only to the core volunteers who need it to perform necessary group functions.
4. Your Rights
You are in control of your data. Under data protection law, you have the right to:
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Access: Ask us for a copy of the data we hold about you.
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Correction: Ask us to update or fix any incorrect details.
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Deletion (Right to be Forgotten): Ask us to remove your email from our list at any time.
To exercise any of these rights, please simply email us at:
friendsofsouthnorwoodlakes@gmail.com
Every email we send you will also include instructions for how to unsubscribe which you can do anytime to stop receiving further communications.
5. Changes to this Policy
We may update this statement occasionally. We will always post the current version on this page.
Issued 11 Nov 25