top of page
Privacy Statement 

The Friends of South Norwood Lakes is a small, volunteer-run community group. We respect your privacy and commit to keeping your data safe and private. This document explains what data we collect and how we use it.

​

1. What Information We Collect and Why

We collect and use your data only for essential, transparent purposes related to running our group:

Email Address & Name (Supporter List)

To send you non-commercial updates, event invitations, and volunteering opportunities related to the Lakes and our group activities.

Donation Records (via third-party services)

To securely process your payment, provide donation confirmation, and for our own financial record-keeping (required by law).

Website Usage Data (Cookies/Analytics)

To understand how people use our website so we can improve the site experience (e.g., checking which pages are popular).​​​

2. Who We Share Data With

  • We never sell your personal data.

  • We only share your information with trusted third-party providers who help us operate:

  • Email Service Provider: To send our group updates securely (ensuring email addresses are protected).

  • Donation Platform: To securely process your payment transactions.

  • Note: We are not responsible for the privacy practices of third-party websites or platforms, so please review their policies when making a donation.
     

3. How We Keep It Safe

We take reasonable steps to protect your data, including storing electronic lists in secure, password-protected files and using reputable, compliant external services. We limit access to your data only to the core volunteers who need it to perform necessary group functions.

​

4. Your Rights

You are in control of your data. Under data protection law, you have the right to:

  • Access: Ask us for a copy of the data we hold about you.

  • Correction: Ask us to update or fix any incorrect details.

  • Deletion (Right to be Forgotten): Ask us to remove your email from our list at any time.

​

To exercise any of these rights, please simply email us at: 

friendsofsouthnorwoodlakes@gmail.com

​

Every email we send you will also include instructions for how to unsubscribe which you can do anytime to stop receiving further communications.

​

5. Changes to this Policy

We may update this statement occasionally. We will always post the current version on this page.

Issued 11 Nov 25

bottom of page